Why are the prices on Tkameez so low?
Answer: We provide all the products directly from manufacturers to the customers,That is why our prices are so low. All the margins of wholesalers,retailers and agents are eliminated and thus it comes at an affordable price to the customers.
Are the products of low quality according to the price ?
Answer: The manufacturing cost of every product is very much low,it is only the margins/profits which makes it prices high.So,low prices doesnt affect the quality of the products. Thus,the products are of high quality only the prices being affordable.
How is Tkameez different from other E-commerce sites ?
Answer: We provide you all the actual worth of the product at the actual cost of the product.thus,providing quality products at unbelievable prices.
How will I get confirmation that my Order is placed successfully?
Answer: We’ll send an email with your order information to confirm and another email when your order is shipped out. However, the order will be accepted and sent to you once your credit card/debit card and address details have been approved and verified, unless it’s a COD. Sit back, relax and wait for your awesome designs to arrive
What if i dont like the product,can it be returned?
Answer: Yes,you can return the product on NO QUESTION ASKED policy.
How do I cancel my Order?
Answer: COD orders can be cancelled directly from the registered account before it gets shipped.However,if you have placed any order as a guest i.e. without registering yourself then drop us a mail at firstname.lastname@example.org or call us at 01615034772,our executive will cancel the order for you.
For prepaid orders, please contact our Customer Care at email@example.com to cancel the order and refund your payment. The customer will be provided with a refund coupon.
If the order is shipped already, unfortunately we wouldn’t be able to cancel it. However, you can politely refuse to accept the shipment and let us know about it. If you have accepted the shipment, no worries, you can return the product and exchange it for something else.
In case you desire any changes or edits in your order, please write to us at firstname.lastname@example.org . Our Customer Care representatives will help you out with customized solutions wherever possible.
Are there any hidden charges?
Answer: There are absolutely no hidden charges. Any octroi or sales tax is actually borne by Tkameez. You pay only the amount that you see in your order summary.
Are there any COD charges?
Answer: no,we don’t charge any cod charges from the customer.Our delivery charges include all these charges.
What is the delivery time period?
Answer: Orders are usually delivered within 5-7 working days.It may take some extra time in some cases depending upon the shipping address.
Is there any trial then purchase option available?
Answer: Since we sell only on our online store, there is no trial and buy option available. However, in order to assist you in picking the right size, we have size chart with body measurements featured on our product pages. For any queries please write to us at email@example.com
I wish to add few more products in my order. Will it be possible?
Answer: Once you have confirmed the order and we have accepted it, unfortunately you cannot add any more products to your order . You have to place the new order.
Do you accept bulk order?
Answer: Yes, we don’t accept bulk orders.For bulk orders, mail us at firstname.lastname@example.org.Our executives will contact uh within 24 hours.